Frequently asked questions

Fill in the quote form or call us. A consultant from your nearest hub gets in touch, usually the same business day, and asks about your roof, your bill and how you use power.

Yes, and there is no obligation. If solar or a battery is not right for your place, we will tell you that rather than sell you something anyway.

Typically two to four weeks, depending on network approval times in your area and the size of the system.

Most residential systems are installed and switched on within a single day. Larger systems, or homes needing switchboard work, can run into a second day.

SAA accredited installers, coordinated by the Clean Power hub nearest you. SAA accreditation is the individual qualification required for your system to qualify for STC rebates.

Most roofs work. North is ideal but east and west splits often suit households using power morning and evening. Heavy shading is the main limiter. See what a residential solar system involves, or the case studies for roofs other installers turned down.

Usually yes. Some older inverters need replacing or pairing with a hybrid unit. We check what you have before quoting. The batteries we install are Sigenergy and Hinen.

The federal Cheaper Home Batteries program applies nationally, and state schemes such as the NSW Home Energy Saver loan may stack on top. We apply everything you qualify for at quote stage.

Yes. Grid connection application, STC rebate assignment and any state scheme paperwork.

Interest-free payment plans through Brighte. Eligibility criteria apply.

Panels carry 30 year performance warranties and batteries up to 12 years, with workmanship covered separately. Every brand we install has an Australian presence.

Our support team is based in Australia and handles service, warranty claims and monitoring questions directly, separate from sales. You can also read what customers say about how we handle it.

Clean Power Australia is a NETCC Approved Seller, which is the company-level mark under the New Energy Tech Consumer Code. Installs are carried out by SAA accredited installers, the individual qualification administered by Solar Accreditation Australia. Note that “CEC accredited” has been out of date since installer accreditation moved to SAA in May 2024.