AlphaESS SMILE home batteries
All-in-one battery systems from AlphaESS, in Australia since 2015. We supply selected models across NSW, QLD, the ACT and SA, so ask us which ones we currently stock.
AlphaESS SMILE
The SMILE range pairs an AlphaESS hybrid inverter with stackable lithium iron phosphate battery modules, in single-phase and three-phase versions. Models and capacities change often, so we confirm what is available when we quote.
- All-in-one systems with a built-in hybrid inverter
- AC-coupled options for adding a battery to existing solar
- Single-phase and three-phase versions
- Ask us which models and capacities we currently stock
Good to know before you buy
The practical details worth checking on any AlphaESS quote.
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Warranty terms by model
Current AlphaESS warranties run ten years, with performance cover tied to an energy throughput limit. Terms vary by model and installation date, so we go through them for the exact system we quote.
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The exact model
There are a lot of SMILE models, and the names change between generations. Your quote should name the exact inverter and battery, and both should be on the Clean Energy Council approved list.
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Backup output
Backup output varies between models. If running air conditioning or a pool pump in an outage matters to you, ask for the backup rating of the specific system.
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Support after install
We hold your install record and serial numbers, and lodge any warranty claim on your behalf, so you call us rather than the manufacturer.
How AlphaESS compares
The SMILE range alongside two other popular home batteries we install. AlphaESS figures vary by model, so this shows what holds across the range.
| Feature | AlphaESS SMILE | Hinen B14400 | Sigenergy SigenStor |
|---|---|---|---|
| Cell chemistry | LFP | LFP | LFP, 314 Ah cells |
| Warranty | 10 years on current models | 12 years | 10 years |
| Capacity | Varies by model | 13.68 kWh usable per unit, up to six units | 8.76 kWh usable per module, one to six |
| Australian office | Homebush West, NSW | North Sydney, with a local service team | North Sydney, with a local service team |
| Whole-home backup | Varies by model | With a backup gateway | With the Energy Gateway, 0 ms switchover |
| EV charging | Separate charger | Separate charger | Optional DC module, 12.5 kW |
| Weather rating | Varies by model | IP65 | IP66 |
Hinen B14400
14.4 kWh lithium iron phosphate battery with a 12 year warranty, expandable to six units.
Sigenergy SigenStor
Modular all-in-one system with a built-in inverter, 0 ms backup and optional EV charging.
Hinen and Sigenergy figures from their current Australian datasheets. AlphaESS details vary by model and installation date; we confirm them on your quote.
What the federal rebate is worth on an AlphaESS battery
The Cheaper Home Batteries discount is calculated on usable capacity, so the amount depends on the AlphaESS model. These are the bands at the May to December 2026 rate of 6.8 certificates per kWh, at $37 to $40 a certificate. Your quote shows the exact amount.
The first 14 kWh
Full rate: about 6.8 certificates per kWh, roughly $250 to $270 off for every kWh of usable capacity.
14 to 28 kWh
Capacity in this band earns 60% of the rate, roughly $150 to $165 per kWh.
From 1 January 2027
The rate drops to 5.7 certificates per kWh, about 16% less. It is set by your installation date, not your order date. How the federal battery rebate works.
See that rebate on a real quote
The discount depends on the exact model, so the figure worth knowing is the one on your own quote.
AlphaESS with Clean Power Australia
We supply and install selected AlphaESS models with our own SAA accredited installers across NSW, QLD, the ACT and South Australia. Ask us which models we currently stock, and we will quote the exact inverter and battery by name.
Tell us about your home and your evening usage, and our consultant will recommend a system that suits it and show you the options side by side.
AlphaESS questions
Do you install AlphaESS batteries?
Yes, selected models. Stock changes, so ask us which AlphaESS systems we currently supply and we will quote the exact model.
Who makes AlphaESS?
Alpha ESS Co., Ltd, founded in 2012 in Nantong, Jiangsu Province, China. Its Australian subsidiary opened in 2015 and is based in Homebush West, NSW.
What warranty does an AlphaESS battery have?
Current models carry a ten year product warranty, with performance cover tied to an energy throughput limit. Terms vary by model and installation date, so we confirm them on your quote.
Is AlphaESS eligible for the federal rebate?
Models on the Clean Energy Council approved battery list qualify when installed by an SAA accredited installer. We check the exact model and apply the discount on the quote.
AlphaESS or Hinen?
Both suit a value-focused budget. Hinen adds a twelve year warranty, an IP65 rating and an Australian service team in North Sydney. Hinen B14400.
AlphaESS or Sigenergy?
Sigenergy if you want a modular system that grows with you, 0 ms whole-home backup and the option of EV charging from the same stack. Sigenergy SigenStor.
Ask us which AlphaESS models we stock
Tell us about your home and your evening usage, and we will design and price a system for it.
What our customers say
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